Privacy Policy
At Viterboid, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
What Information We Collect
We collect the following types of information when you interact with our site:
- Basic details such as name, email address, or social handle (if submitted by you)
- Order-related data including service type, transaction amount, and payment method
- Device and browser data such as IP address, referral URL, location (approximate), and session behavior
How We Use Your Information
We use the information we collect for the following purposes:
- To process and deliver your orders securely
- To provide customer support and handle refund or billing inquiries
- To improve the user experience and analyze website performance
- To detect fraud or abuse of our platform
Payment Information
We do not store or access your full payment card details. All payments are processed securely through third-party gateways such as PayPal, Stripe, or crypto processors. These gateways are PCI-compliant and handle your sensitive information independently from our platform.
Cookies & Tracking Technologies
Viterboid uses cookies and analytics tools (such as Google Analytics or Meta Pixel) to enhance site performance and understand user behavior. You can disable cookies in your browser settings, though this may limit functionality.
Email Communication
We may send you order confirmations, delivery notices, or occasional promotional emails. You can opt-out from promotional emails at any time by clicking “unsubscribe” in the footer of the email or contacting support directly.
Data Sharing & Third Parties
We do not sell, rent, or trade your personal information. We may share limited data with service providers for operational needs, such as analytics, support platforms, and payment processors — all bound by confidentiality agreements.
Data Retention
We retain order and account information for as long as necessary to comply with legal obligations, resolve disputes, or ensure service accuracy. You can request data deletion by contacting our support team.
Your Rights
If you are a resident of the European Union, UK, or California, you have rights under privacy laws such as GDPR or CCPA, including:
- The right to access your data
- The right to correct or delete personal information
- The right to request data portability or restriction of use
- The right to withdraw consent to email marketing
To exercise any of these rights, email us at support@viterboid.com with your request.
Security Measures
We use industry-standard security protocols (SSL encryption, firewall protection, anti-bot detection) to safeguard your information. While no method is 100% secure, we take privacy seriously and follow best practices.
Children's Privacy
Viterboid is not intended for users under the age of 13. We do not knowingly collect or store information from minors. If we become aware of such data, it will be removed promptly.
Policy Updates
This Privacy Policy may be updated to reflect changes in laws, services, or operational practices. Any updates will be published on this page with a revised “last updated” date.
Contact Us
If you have any questions about our Privacy Policy, or wish to request your data or exercise your rights, please contact our privacy team at support@viterboid.com.
Last updated: July 2025